Terms of Service

Read the Kiko & Manyi terms covering custom merchandise orders, payments, production, returns, and use of the service.
Oct 24, 2025

Introduction and Acceptance of Terms

Welcome to Kiko & Manyi, a platform for custom merchandise. By accessing or using our service, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, please do not use our service.

Use of the Service

Kiko & Manyi provides users with a comprehensive platform to design, preview, and order custom merchandise including T-shirts, hoodies, tote bags, caps, and more. You agree to use the service in accordance with all applicable local, state, national, and international laws and regulations.

User Accounts and Registration

  1. Account Creation: To access certain features of the service, such as placing orders and viewing order history, you need to create an account. You must provide accurate and complete information during the registration process.

  2. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  3. User Responsibilities: You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Orders and Payments

  1. Order Placement: By placing an order, you agree to purchase the merchandise at the prices listed at the time of order.

  2. Design Ownership: You represent and warrant that you own or have the right to use any logos, designs, or artwork you submit for printing.

  3. Payment: Payment is due at the time of order unless otherwise agreed. We accept various payment methods as displayed on our platform.

  4. Pricing: Prices may vary based on quantity, product type, and customization options. Bulk discounts are available for larger orders.

Production and Shipping

  1. Production Time: Standard production time is 5-7 business days. Rush orders may be available for an additional fee.

  2. Shipping: We ship worldwide. Shipping times vary by destination and shipping method selected.

  3. Order Changes: Orders cannot be modified or cancelled once production has begun.

Content and Intellectual Property Rights

  1. Your Content: You retain ownership of all designs, logos, and artwork you submit. By submitting content, you grant us a license to use it solely for fulfilling your order.

  2. Prohibited Content: You may not submit content that infringes on third-party intellectual property rights, contains offensive or illegal material, or violates any laws.

  3. Our Content: All website content, including but not limited to product mockups, templates, and documentation, is protected under copyright law and remains the property of Kiko & Manyi.

Prohibited Activities

You agree not to engage in any of the following prohibited activities while using Kiko & Manyi:

  • Submitting designs that infringe on intellectual property rights
  • Using the service for any illegal or unauthorized purpose
  • Interfering with or disrupting the security or performance of the service
  • Attempting to bypass any security features of the service
  • Misrepresenting your identity or affiliation

Privacy and Data Collection

Kiko & Manyi collects the following types of data:

  • Account Information: Information you provide when creating an account
  • Order Information: Details about your merchandise orders
  • Usage Details: Data related to your activity on our service
  • Device Information: Information about the device you use to access our service
  • Cookies: Data that helps us enhance your experience with our service
  • Payment and Billing Information: Data necessary to process payments

For more details on data collection practices, please refer to our separate Privacy Policy.

Returns and Refunds

  • Custom merchandise is made-to-order and generally non-refundable
  • If you receive defective or incorrect items, please contact us within 7 days of delivery
  • We will replace defective items or provide a refund at our discretion

Termination

We reserve the right to terminate or suspend your access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the service, us, or third parties.

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, or availability of the service and disclaim all warranties to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Kiko & Manyi shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use the service.

Indemnification

You agree to indemnify and hold harmless Kiko & Manyi, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the service or violation of these Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Kiko & Manyi operates, without regard to its conflict of law provisions. Any disputes arising from these Terms or the service will be resolved through binding arbitration in accordance with applicable laws.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after any changes signifies your acceptance of the new terms.

Contact Information

If you have any questions about these Terms, please contact us at hi@kikomanyi.com.


By using Kiko & Manyi, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing Kiko & Manyi!